On call 24/7

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Our highly-trained technical support team is available round-the-clock to provide reliable, competent and efficient after-sales service.

 

Services

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Dedicated 24/7 support team​

Get direct access to our service team whenever you call.

 

On-site support

For larger UPS that cannot be transported, regardless of warranty period. Fast repair guaranteed through state-of-the-art UPS technology, service professionalism, and assistance of Authorized Service Partners. All spare parts are original, tested and up-to-date.

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Assistance during installation and start-up

Our service team can also provide assistance during installation and initial product start-up, along with on-site training.

 

Verification of site suitability

We can also help analyse and advise on rental solutions; disconnect and relocate equipment.​

 

Maintenance contracts

Minimise risks and costs connected with UPS breakdown. Maintenance contracts include periodic inspections to comprehensive coverage including parts and manual labour.​

 

Regular training courses

Held every month for all clients at the Riello UPS Authorized Training Center.