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24/7 - PROFESSIONAL SERVICES
Professional Services
On call 24/7
Our highly-trained technical support team is available round-the-clock to provide reliable, competent and efficient after-sales service.
Services
Dedicated 24/7 support team
Get direct access to our service team whenever you call.
On-site support
For larger UPS that cannot be transported, regardless of warranty period. Fast repair guaranteed through state-of-the-art UPS technology, service professionalism, and assistance of Authorized Service Partners. All spare parts are original, tested and up-to-date.
Assistance during installation and start-up
Our service team can also provide assistance during installation and initial product start-up, along with on-site training.
Verification of site suitability
We can also help analyse and advise on rental solutions; disconnect and relocate equipment.
Maintenance contracts
Minimise risks and costs connected with UPS breakdown. Maintenance contracts include periodic inspections to comprehensive coverage including parts and manual labour.
Regular training courses
Held every month for all clients at the Riello UPS Authorized Training Center.

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