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24/7 - PROFESSIONAL SERVICES

Professional Services

On call 24/7

Our highly-trained technical support team is available round-the-clock to provide reliable, competent and efficient after-sales service.

 

Services

Dedicated 24/7 support team​
Get direct access to our service team whenever you call.
 
On-site support
For larger UPS that cannot be transported, regardless of warranty period. Fast repair guaranteed through state-of-the-art UPS technology, service professionalism, and assistance of Authorized Service Partners. All spare parts are original, tested and up-to-date.
Assistance during installation and start-up
Our service team can also provide assistance during installation and initial product start-up, along with on-site training.
 
Verification of site suitability
We can also help analyse and advise on rental solutions; disconnect and relocate equipment.​
 
Maintenance contracts
Minimise risks and costs connected with UPS breakdown. Maintenance contracts include periodic inspections to comprehensive coverage including parts and manual labour.​
 
Regular training courses
Held every month for all clients at the Riello UPS Authorized Training Center.
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